In the B&R Service Portal, you can get Support from B&R experts and find information about products and solutions. Registering for the B&R Service Portal to view additional information is free of charge.
Who are the B&R experts?
We are a well-coordinated team. We are united by our enthusiasm and passion for technology and the people who work with it. When it comes to drive and control technology, mechatronic systems, robotics or HMI, we are the right ones to contact.
Every day we receive suggestions from customers and colleagues, which we can incorporate into each new project. And if we don't have the right answer right away, we'll work at B&R as a team to find a solution to the issue.
Service Portal registration Q&A
Login
- With your username and password, you can log in at the top of the Login section to get access to advanced features.
Contact
- You do not have login data? Contact Your nearest B&R office
Revision info
- You have access to the revision history of the products you purchased from B&R
Notification of changes
- The change notification function allows you to be periodically informed about technical changes to the products. To do this, you can maintain the product groups relevant for you in your profile.
Customized information
- Customized products do not appear in the general product catalog. As a registered user, however, you have access to the data for the products developed specifically for you in the product catalog.
Own material number
- When using the product search in the B&R product catalog (entered in the material number field), you can search for products with your own material number. Your material number is also displayed in the product catalog for the individual products. The prerequisite for this is that you have already provided us with your material number during order processing
At a glance – What can you find in the Service Portal?
Support Portal
Quick help with problems – Online, any time and anywhere
Value Provider network
Become part of the Value Provider Network and enjoy the benefits
Cybersecurity
Full details of cybersecurity advisories and notices
Employee area
Secure communication with B&R employees – Login required
Software registration
Request licenses for testing and register B&R software
Online meeting
Start video conferences with B&R customer service
Product Configurator
Customers with login data can view product configurations
Suppliers
Valuable information for suppliers, purchasers and logistics specialists
Material Return Portal
Enter orders quickly and track status