Enter repair orders and complaints quickly and easily
Customer satisfaction is the top priority at B&R. That's why we want to make repair orders and complaints as easy as possible for you. Use our “Material Return Portal” for this.
Always keep the overview
The "Material Return Portal" serves as a user interface to process the entire material return. Complaints are also processed quickly and easily there. The affected product can be sent directly to the selected B&R location or the "B&R Repair Center AT-Eggelsberg". You can simply use an order from the portal as a delivery note, which you can print out and enclose with the delivery.
Trusting business relationships are based on transparency. That's why you have a 24/7 overview of the status of your order. All service documents are available to you online and clearly displayed.
We care about your satisfaction
- Your benefits
- Transparency throughout the entire process
- Shorter communication lines
- Paperless processing as far as possible
User documentation
- Short Description B&R Material Return Portal
- Compact documentation
- Find further documentation and tutorials after Login here
- Documentation in the B&R tutorial portal
The access data for the "Material Return Portal" corresponds to your previous login data on the B&R website. After entering your user name and password, you will be redirected to the "Material Return Portal" start page. If you do not yet have access, please contact the sales representative responsible for you.