Material Return Portal

Enter repair orders and complaints quickly and easily

Customer satisfaction is the top priority at B&R. That's why we want to make repair orders and complaints as easy as possible for you. Use our “Material Return Portal” for this.

Material Return Portal 

Always keep the overview

The "Material Return Portal" serves as a user interface to process the entire material return. Complaints are also processed quickly and easily there. The affected product can be sent directly to the selected B&R location or the "B&R Repair Center AT-Eggelsberg". You can simply use an order from the portal as a delivery note, which you can print out and enclose with the delivery.

Trusting business relationships are based on transparency. That's why you have a 24/7 overview of the status of your order. All service documents are available to you online and clearly displayed.

We care about your satisfaction

  • Your benefits
  • Transparency throughout the entire process
  • Shorter communication lines
  • Paperless processing as far as possible

User documentation

The access data for the "Material Return Portal" corresponds to your previous login data on the B&R website. After entering your user name and password, you will be redirected to the "Material Return Portal" start page. If you do not yet have access, please contact the sales representative responsible for you.

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