0920 – Training: Diagnostics & Service

B&R offers a comprehensive portfolio of products that can be combined to build systems ranging from compact machines to large scale production plants. To ensure continuous 24/7 operation, a wide range of diagnostic capabilities is available for different user groups covering both software and hardware components.

• Requirements
• Basic technical knowledge

• Contents
• Identify common system components and understand their general purpose in machine architectures
• Recognize device information and technical characteristics that are relevant for service work
• Interpret system behavior, alarms and status information to understand the root of machine issues
• Apply fundamental diagnostic methods to gather meaningful information from machines and controllers
• Use software‑based tools to analyze performance, behavior and error conditions in automation systems
• Combine practical troubleshooting steps with relevant online information to build sustainable competence
• Follow structured workflows to increase reliability and consistency in troubleshooting scenarios
• Handle basic data‑related tasks such as reading, documenting, securing and restoring system information
• Evaluate diagnostic results and decide on the appropriate next steps based on available evidence
• Perform hardware‑related service tasks and safely put systems back into operation
• Understand key principles that influence system stability, such as EMC practices