Repair
OEM expertise – Give your automation components a second life
When it comes to repairing your automation components, you can trust the exper-tise of the original manufacturer. Our dedicated repair service ensures that your equipment is restored to factory-grade condition using genuine parts and proven processes. We perform precise diagnostics, thoroughly inspect all relevant systems and components, and identify both obvious and hidden faults based on your de-scription. This detailed assessment forms the foundation for effective repairs, fac-tory-grade refurbishment, upgrades or even modifications, making sure that your equipment is restored to full performance and verifying the results through com-prehensive functional testing and calibration.
All benefits at a glance
Empowering circular manufacturing
B&R's repair services support you in achieving your sustainability goals by extending the life of automation equipment and reducing waste – enabling a more circular use of resources without compromising operational reliability or cost efficiency.
Extend asset lifespan
Repairs breathe new life into proven automation components, allowing you to keep trusted systems running instead of replacing them prematurely. By restoringfunctionality to high-quality hardware – even for older generations – we help you avoid unnecessary scrapping, reduce material waste and maintain operational continuity with minimal disruption.
End-to-end life-cycle support
B&R's repair services are seamlessly integrated into a long-term lifecycle strategy, giving customers confidence that their automation investments will be supported far beyond initial deployment. Customers benefit from predictable planning, extended delivery options and repair availability – even years after product discontinuation.
B&R Services
Contact your local B&R subsidiary for personal support and information or use our Material Return Portal to create an online order, ship your product and receive a transparent offer.
Services offered by the repair shop
Repairs
We fully restore damaged or faulty devices to their original level of performance. On request, we provide a detailed cost estimate and start the repair after your approval. Using only genuine spare parts ensures maximum reliability, extends the lifespan of your equipment and saves costs – a solution that's both economical and environmentally friendly.
Comprehensive testing and calibration
Every B&R device undergoes a rigorous testing and calibration process to ensure it meets new-part standards. We test all functions, calibrate parameters and verify settings to ensure full operational capability. All work is performed according to manufacturer specifications, leveraging exclusive capabilities only available from the original provider. This guarantees restoration of functionality and precision at the highest level.
Hardware and software updates
Keep your systems operating at high performance, stable and future-proof with our hardware and software updates. We update your devices to the latest version, tailored to your operational needs and always in line with manufacturer specifications. Updates enhance efficiency and ensure compatibility with new software or hardware components.
Factory–grade refurbishment
Our refurbishment service makes used B&R equipment look new again. We replace worn parts, add accessories and repair minor damage to achieve optimal condition. The effectiveness of these measures depends on the age and current condition of your device. For older or heavily used components, it may only be possible to achieve partial renewal. All refurbishment is targeted and age-appropriate, ensuring the best possible result for your equipment.
Device modifications and upgrades
We offer tailored modifications to meet your specific requirements such as new functions, more memory, increased device storage, additional interface cards, updates or a new operating system. Depending on your requirements, this can include mechanical adjustments, electronic modifications, software updates or even individual customer needs. The scope of modifications depends on device type, age and condition. Not all changes are possible for older or heavily used equipment, so every upgrade is carefully evaluated and technically coordinated.
Repair shop process
Quality and warranty
Your assurance of excellence
At B&R, every repair service reflects our commitment to reliability and precision. We use genuine parts, ensuring your product remains true to its original design. Each component is functionally tested and calibrated like new, including end–of–line checks before shipment. Products are delivered in new packaging and, whenever possible, with the latest firmware version.
Our expert repair shop combines all the necessary know-how under one roof, guaranteeing top-tier service quality.
Warranty extension:
- Repairs extend coverage by 6 months from the repair date – if the repair occurs during regular warranty, the warranty period is not affected.
- If, after the warranty ends, a repeat issue related to the original fault occurs within 6 months after a repair, we handle it as a courtesy.