Office Administrator - Roswell, GA

Roswell, GA, United States

About B&R:

With more than 3,400 employees and 200 offices worldwide, B&R Industrial Automation Corporation is one of the largest and most successful companies in industrial automation. We offer first-class control, drive, industrial PC, and visualization solutions, continuing to set new standards within the automation industry.

B&R was founded in Eggelsberg, Austria in 1979 and rapidly became a global company. In 1987, the North American headquarters was founded in Roswell, GA, which is the epicenter for all North American B&R sales activities. In 2017, B&R Industrial Automation became part of ABB Group, further enabling B&R to continue its trajectory of growth and success.

B&R is currently looking for a highly motivated candidate for the Office Administrator position in Roswell, Georgia. This position reports directly to the Executive Business Coordinator.

Job Description:

As the point of first contact for many customers, employees, and partners of B&R North America, the Office Administrator position is critical to creating a positive experience for all. You will welcome visitors to B&R via the phones, email, and in person. You will work closely with various departments within B&R to provide administrative support for efficient and effective work flow.

As the Office Administrator, you will also be responsible for maintaining a professional office environment that reflects the B&R values of quality products and services, safety, and integrity. B&R offers an excellent opportunity to work for an international company with a great reputation. You will be part of a fun, dynamic team, focused on providing excellent customer service.

Responsibilities:

  • The main responsibilities of the Office Administrator include:
  • Customer Relations:
  • Answer a high-volume phone line and direct callers to the appropriate B&R personnel.
  • Greet and welcome visitors, and keep an ongoing guest log.
  • Manage hospitality functions, such as lunch/refreshment service for meetings and training classes, conference room preparation, and WiFi passwords for guests.
  • Administrative Support:
  • Assist the order processing department with delivery note maintenance, invoicing, customer portals, review of the incoming emails for urgent requests, etc.
  • Process all orders for training courses and engineering services.
  • Assist the accounting department by receipt of incoming checks and customer credit applications.
  • Assist the customer training department with database entry and arrangements in preparation for a class and follow up afterwards with customer feedback.
  • Maintain the master training class schedule.
  • Handle domestic and international travel arrangements for B&R employees in all offices and occasionally visitors.
  • Monitor and distribute general email inquiries.
  • Sort and distribute incoming mail and faxes.
  • Update and distribute weekly employee office schedule.
  • Update and maintain office phone list.
  • Order business cards for B&R employees.
  • Facility Upkeep and Maintenance:
  • Maintain clean, well-stocked, and professional visitor spaces, such as the reception lobby, kitchen, customer demo hall, and conference rooms.
  • Organize necessary office maintenance and repairs.
  • Negotiate vendor agreements for maintenance and repairs.
  • Ensure that the facility is kept tidy, clean, well-stocked, and presentable.
  • Order supplies for office and various departments.

Requirements:

  • At least 2 years of experience as office administrator, office manager, or similar role Experience with managing an extensive phone system preferred
  • Excellent written and verbal communications skills
  • Excellent customer service skills Proficiency in Microsoft Word and Excel
  • Strong multi-tasking and organizational skills
  • Ability to work independently with efficiency Positive attitude with a focus on continually improving performance
  • Experience with SAP beneficial, but not required

Benefits:

Medical, Dental, Vision, Short-term and Long-term Disability, Life and Accidental Death, 401K

Join the Automation Team!

If you think that you have what it takes to accept this great position, we want to talk to you!

Please send a cover letter and resume to jobs.us@br-automation.com

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