Advanced service functions for machinery and equipment
Automated text messaging
The new software block mapp Tweet allows a machine application to send text messages and emails triggered by specific events. Set up with just a few clicks, mapp Tweet can easily be connected to other mapp components. This enables the mapp AlarmX component, for example, to automatically notify a maintenance technician when an alarm requires immediate action. mapp Tweet can supplement the message with additional information, such as troubleshooting instructions that allow the technician to quickly and efficiently resolve the cause of the alarm. This is an effective way to achieve a targeted reduction in machine downtime.
Fast maintenance response times
If the service technician isn't on site, they can quickly connect via B&R's remote maintenance solution in order to run diagnostics, adjust parameters and resolve the error – all in a matter of moments. The solution utilizes the latest IT and security standards and allows for significant savings with low investment costs.